SAMHSA has issued a new advisory: Model Standards for Crisis Care Workers.
Crisis care saves lives—but workforce shortages and inconsistent standards threaten access to timely, quality support. This SAMHSA advisory introduces National Model Standards for Crisis Care Workers, designed to ensure that anyone, anywhere, at any time can receive compassionate, effective crisis care. It presents ten standards for crisis care workers that states can offer to build a skilled, representative, and billable workforce. Recommendations include core values, competencies, education and training requirements, certification, credentialing, supervision, and ethical standards.